Solutions

From AI pilots to controlled production.

ZIRH.AI helps regulated and complex enterprises move agentic AI from isolated experiments to controlled, audit-ready production workflows — tailored to the realities of each industry.

Industries

Choose your sector


Banking

Turn AI agents into controlled banking advantage.

Banks are under pressure to personalize engagement, resolve service issues faster, reduce operating cost and maintain stronger regulatory control. AI agents improve decision speed and operating leverage, but unmanaged autonomy creates exposure across customer data, system access, credit processes, fraud workflows and regulatory obligations. ZIRH.AI gives banks a security-first path to scale AI agents with clear ownership, permission boundaries, workflow orchestration, runtime visibility and audit-ready evidence.

Priority Solution Plays

Commercial Growth Decisioning

Agentic workflows for campaign planning, customer retention, card usage growth, next-best-action and portfolio decision support.

Customer Operations Intelligence

AI-assisted complaint classification, service recovery, call center support, response recommendation and root-cause insight.

Regulatory Response & Audit Evidence

Controlled drafting, evidence gathering and review support for compliance, internal audit and regulatory teams.

Relationship Manager Knowledge Assistant

Permission-aware retrieval across procedures, product documents, customer context, pricing rules and internal policies.

KYC, Credit & Fraud Support

Agent-assisted documentation review, onboarding support, credit decision support, fraud investigation and human approval routing.

How ZIRH.AI moves banks to production

1

Prioritize AI agent value pools

Identify where agents create measurable banking value with acceptable operational, data and regulatory risk.

2

Design controlled agent access

Define what each agent can access, retrieve, recommend, draft, trigger or escalate across sensitive banking systems.

3

Orchestrate human-agent-system workflows

Create approval gates, exception paths, escalation logic and audit checkpoints for high-impact workflows.

4

Monitor, evidence and scale

Track live behavior, detect risky actions, maintain audit evidence and scale validated workflows across the bank.

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Governance

Readiness, prioritization, inventory, risk scoring and ownership.

Gateway

Identity, permissions, system access, knowledge access and workflow routing.

Protection

Runtime control, sensitive data protection, observability, incidents and audit evidence.

Outcomes to highlight

Faster transition from AI pilots to controlled production workflows
Higher consistency in customer, risk and compliance operations
Lower unmanaged AI exposure across sensitive banking processes
Stronger executive visibility over AI value, risk and adoption
Better auditability for regulated agentic AI workflows

Telecommunications

Deploy AI agents across growth, service and network operations.

Telecom operators compete on commercial agility, customer experience, service continuity and network reliability. AI agents improve retention, resolution speed, network operations and workforce productivity, but introduce risk when they interact with customer data, billing platforms, network documentation, tickets and operational systems. ZIRH.AI helps operators move from isolated pilots to controlled agentic workflows without losing visibility or control.

Priority Solution Plays

Churn Intervention & Next-Best-Action

Agentic decision support for retention triggers, offer logic, segment prioritization, campaign execution and ARPU uplift.

Complaint & Request Resolution

Automated classification, routing logic, response recommendation, root-cause insight and service recovery support.

Network Incident Support

Incident summarization, troubleshooting recommendation, escalation support and evidence capture for network operations teams.

B2B Proposal & Account Support

Agent-assisted proposal drafting, solution configuration, contract information retrieval and approval routing.

Change Risk Assistant

Agent-assisted impact assessment, dependency review, risk flagging and human approval routing for technical change processes.

How ZIRH.AI moves telecom operators to production

1

Prioritize value pools

Identify where agents improve revenue, resolution speed, network performance, service continuity or operating efficiency.

2

Define access across telecom systems

Set permissions across CRM, billing, ticketing, network documentation, APIs, knowledge bases and workflow platforms.

3

Coordinate service and network workflows

Design handoffs across customer care, field service, network operations, IT, security and business teams.

4

Monitor and improve continuously

Track runtime behavior, service outcomes, incidents, quality, cost and improvement opportunities.

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Governance

Use-case prioritization, exposure mapping, risk classification and ownership.

Gateway

System access, knowledge retrieval, workflow routing and human approval paths.

Protection

Runtime control, customer data exposure prevention, incident tracking and observability.

Outcomes to highlight

Faster campaign, retention and next-best-action decision cycles
Higher first-contact resolution and better service recovery
Lower operational load in customer care and network support
Better control over customer, billing and network data access
Stronger visibility across production agentic workflows

Insurance

Scale AI agents across claims, underwriting and policy operations.

Insurance is built on trust, risk selection, claims discipline and customer confidence. AI agents improve productivity across claims, underwriting, policy operations and fraud investigation, but unmanaged autonomy can create exposure in eligibility, pricing, claims outcomes and customer communication. ZIRH.AI helps insurers design secure, explainable and controlled agentic workflows that improve operational speed while preserving accountability.

Priority Solution Plays

Claims Triage & Status Support

AI-assisted claim classification, missing information detection, next-step recommendation and customer response support.

Underwriting Guideline Assistant

Permission-aware retrieval across underwriting manuals, product rules, risk appetite documents and exception policies.

Policy Renewal & Retention Support

Agentic workflows for renewal risk signals, customer retention actions, policy context retrieval and advisor support.

Fraud Investigation Support

Case summarization, anomaly review, evidence gathering, investigation checklist support and escalation recommendation.

Regulatory & Policy Interpretation

Controlled drafting and interpretation support for compliance, legal, audit and risk teams.

How ZIRH.AI moves insurers to production

1

Prioritize insurance value pools

Identify the highest-impact workflows across claims, underwriting, service, distribution, fraud and compliance.

2

Design agent roles & data boundaries

Define how agents interact with policy data, claims records, fraud signals, customer communication and approval flows.

3

Orchestrate claims & underwriting workflows

Create human-agent-system flows for triage, review, escalation, exception handling and decision support.

4

Monitor quality, risk and evidence

Track agent behavior, control outcomes, incidents, approvals, validation results and compliance evidence.

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Governance

Readiness, use-case prioritization, agent inventory, risk scoring and ownership.

Gateway

Policy system access, claims data access, knowledge retrieval and workflow routing.

Protection

Sensitive data controls, runtime monitoring, misuse validation and audit evidence.

Outcomes to highlight

Faster claims triage and service handling
More consistent underwriting and policy support
Lower unmanaged AI risk in sensitive customer workflows
Better fraud and exception investigation productivity
Stronger evidence base for compliance and audit teams

Public Sector

Controlled AI agents for accountable public service delivery.

Public institutions must improve service speed and administrative efficiency while maintaining transparency, fairness, accountability, data protection and public trust. AI agents reduce workload and improve citizen-facing and internal workflows, but public sector adoption requires human control, defensible decisions and clear evidence. ZIRH.AI helps agencies apply agentic AI where it matters most.

Priority Solution Plays

Citizen Request Routing

AI-assisted classification, routing and response preparation for high-volume citizen requests and complaints.

Application & Eligibility Support

Agent-assisted pre-checks, document completeness review, eligibility guidance and human review routing.

Procedure Navigation Assistant

Internal assistant for employees to find procedures, policy rules, service standards and process steps quickly.

Document Summarization & Briefing

Controlled summarization of long policy documents, reports, applications, correspondence and management materials.

Regulatory Documentation Support

Evidence gathering, controlled drafting and review support for regulatory, reporting and audit documentation.

How ZIRH.AI moves public institutions to production

1

Prioritize mission-critical workflows

Identify where agents improve citizen impact, workload reduction, consistency and service speed.

2

Define human-controlled agent roles

Set access boundaries, approval rules, escalation points and review responsibilities for sensitive workflows.

3

Connect to approved knowledge & case systems

Enable controlled use of procedures, policy documents, case records, repositories and service workflows.

4

Monitor, evidence and expand responsibly

Track activity, exceptions, risky outputs, human reviews and evidence for governance and audit teams.

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Governance

Readiness assessment, workflow prioritization, risk classification and accountability.

Gateway

Controlled access to documents, case systems, policy repositories and approval paths.

Protection

Runtime monitoring, risky output control, data exposure prevention and audit evidence.

Outcomes to highlight

Faster citizen and internal service handling
Lower administrative workload across high-volume processes
Stronger consistency in policy and procedure interpretation
Clearer accountability for eligibility and permit-related workflows
Better evidence for audit, transparency and governance reviews

Holdings & Conglomerates

Turn AI agents into a portfolio-wide performance discipline.

Holdings and conglomerates face a portfolio challenge across different companies, sectors, operating models and technology stacks. The opportunity is to identify repeatable value patterns, scale them across the group and preserve local accountability. ZIRH.AI helps group leadership turn agentic AI into a management discipline: common standards, reusable workflow patterns, executive visibility and structured evidence.

Priority Solution Plays

Portfolio Company Performance Insight

Agent-assisted performance review, variance explanation, management reporting and executive briefing support.

Commercial Opportunity Scan

AI-supported identification of growth pockets, customer opportunities, margin levers and cross-portfolio commercial synergies.

Shared Analytics

Complaint root-cause intelligence, service quality insight and data analytics across portfolio companies.

Board & Management Briefing Assistant

Controlled drafting, summarization and evidence gathering for board packs, executive updates and strategic reviews.

Internal Audit Evidence Support

Structured evidence gathering, control mapping, issue tracking and audit preparation across portfolio companies.

How ZIRH.AI moves holdings to production

1

Map group-wide AI opportunity pools

Identify common agentic AI patterns across portfolio companies, shared functions and business units.

2

Prioritize repeatable workflows

Rank opportunities by value, repeatability, sector relevance, execution feasibility and group-level risk.

3

Standardize the group agent operating model

Define ownership, governance forums, control standards, escalation paths and reporting cadence.

4

Scale through reusable playbooks

Create workflow templates, KPI dashboards, evidence packs and improvement backlogs for wider rollout.

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Governance

Portfolio visibility, use-case prioritization, risk classification and ownership.

Gateway

Standardized access, knowledge retrieval, workflow routing and reusable agent patterns.

Protection

Monitoring, runtime control, control validation and group-level evidence.

Outcomes to highlight

Faster identification of repeatable AI value pools
Better group visibility over AI adoption and risk
Standardized agent operating model across portfolio companies
Lower duplication through reusable sector and workflow templates
Stronger board-level reporting on AI value and controls

Energy & Infrastructure

Secure AI agents for asset-intensive and regulated operations.

Energy and infrastructure companies operate in asset-intensive, safety-critical and highly regulated environments. AI agents improve technical knowledge work, maintenance planning, incident response and compliance evidence — but only when access, outputs and actions are controlled with operational discipline. ZIRH.AI helps operations, engineering, compliance and management teams deploy agentic workflows that improve speed and resilience without compromising safety, reliability or accountability.

Priority Solution Plays

Technical Documentation Assistant

Permission-aware search and summarization across manuals, procedures, engineering documents, asset records and compliance materials.

Maintenance Knowledge Assistant

Agent-assisted retrieval of maintenance history, recurring issue patterns, troubleshooting guidance and recommended next steps.

Incident Support & Triage

Incident summarization, evidence gathering, root-cause support, escalation recommendation and response documentation.

Change Risk Review

Agent-assisted assessment of operational, technical, safety and compliance risks before planned changes.

Safety & Compliance Evidence Support

Structured evidence gathering and documentation support for safety requirements, regulatory submissions and audit preparation.

How ZIRH.AI moves energy & infrastructure teams to production

1

Prioritize critical operational workflows

Identify where agents improve uptime, safety, service continuity, compliance and operational decision speed.

2

Define access to asset & operational knowledge

Set how agents use technical documents, maintenance records, asset data, vendor information and compliance materials.

3

Orchestrate controlled operations workflows

Design human-agent-system flows for incidents, changes, approvals, permits and escalation processes.

4

Monitor, evidence and scale across sites

Track activity, risky outputs, incidents, human reviews, operational signals and evidence for expansion.

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Governance

Operational readiness, workflow prioritization, risk classification and ownership.

Gateway

Controlled access to technical documents, maintenance data, approved systems and human review paths.

Protection

Runtime control, incident monitoring, sensitive data protection and evidence management.

Outcomes to highlight

Faster access to technical and operational knowledge
Improved incident, maintenance and change support
Better compliance evidence across safety-critical workflows
Lower unmanaged AI risk in critical infrastructure operations
Scalable agentic workflows across sites, assets and operating units

Retail

Controlled AI agents for retail growth and operational execution.

Retailers are moving into an agentic commerce environment where product discovery, promotion, pricing and service decisions are increasingly shaped by AI-mediated journeys. AI agents help retailers act faster across merchandising, marketing, customer operations and supply chain execution. ZIRH.AI ensures those agents operate with clear permissions, controlled data access, human approval and runtime observability.

Priority Solution Plays

Personalized Offer & Loyalty Assistant

Agentic workflows for customer segmentation, offer design, loyalty triggers, recommendation logic and campaign follow-up.

Merchandising & Promotion Decision Support

AI-assisted analysis of assortment, promotion performance, margin impact, cannibalization and customer response signals.

Store Operations Assistant

Agent-assisted task routing, issue triage, store procedure navigation, service recovery and operational exception handling.

Product Availability & Inventory Insight

Agentic support for stockout detection, inventory movement review, replenishment signals and channel-level availability checks.

Customer Service & Returns Support

AI-assisted request classification, response recommendation, returns guidance, escalation routing and root-cause tagging.

How ZIRH.AI moves retailers to production

1

Prioritize high-frequency retail workflows

Identify where agents improve conversion, loyalty, service resolution, store productivity and inventory outcomes.

2

Define access across customer, product & ops data

Set how agents use CRM, loyalty, order, inventory, pricing, product and store operations data.

3

Orchestrate customer, store & system workflows

Design workflows across marketing, store teams, customer service, merchandising, supply chain and digital operations.

4

Monitor, evidence and optimize execution

Track agent actions, campaign outcomes, service exceptions, inventory signals, approval history and performance.

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Governance

Use-case prioritization, customer-data risk scoring, agent ownership and adoption visibility.

Gateway

Controlled access to CRM, loyalty, product, order, inventory and store systems.

Protection

Runtime monitoring, sensitive data protection, action control, incidents and evidence.

Outcomes to highlight

Faster personalization and campaign execution
Better store and customer service productivity
Improved product availability and inventory visibility
Lower unmanaged AI risk across customer and transaction data
Stronger control over pricing, promotion and customer-facing actions

FMCG

AI agents for FMCG demand, trade and supply execution.

FMCG companies operate in a high-velocity environment where demand shifts quickly, retail execution matters, margins are under pressure and supply chain resilience is critical. The challenge is control — agents may interact with commercial plans, pricing logic, retailer agreements, inventory data, supplier information and market signals. ZIRH.AI helps FMCG organizations scale agentic AI with permission boundaries, workflow orchestration, runtime monitoring and evidence.

Priority Solution Plays

Demand Signal & Replenishment Assistant

Agent-assisted review of demand shifts, stock risk, replenishment signals, supply constraints and planning exceptions.

Trade Promotion Decision Support

AI-assisted evaluation of promotion lift, cannibalization, margin impact, timing, retailer performance and post-event learning.

Key Account Planning Assistant

Agentic support for account plans, retailer negotiation preparation, category insights, price-pack architecture and performance reviews.

Field Execution Intelligence

Agent-assisted store visit preparation, execution issue capture, out-of-stock insight, shelf visibility and follow-up action routing.

Supply Chain Exception Support

Incident summarization, supplier issue tracking, transportation exception review and escalation support for supply operations.

How ZIRH.AI moves FMCG teams to production

1

Prioritize commercial & supply value pools

Identify where agents improve forecast responsiveness, trade ROI, retailer execution, margin protection and supply reliability.

2

Define access across commercial, retailer & supply data

Set how agents use sell-in, sell-out, inventory, pricing, promotion, supplier, logistics and market data.

3

Orchestrate planning, account & field workflows

Design human-agent-system flows across demand planning, sales, category, supply chain, finance and field operations.

4

Monitor, evidence and improve decisions

Track agent recommendations, approval outcomes, commercial impact, supply exceptions, quality signals and improvement actions.

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Governance

Opportunity prioritization, commercial risk scoring, ownership and portfolio visibility.

Gateway

Controlled access to sales, demand, promotion, retailer, inventory and supplier data.

Protection

Runtime monitoring, sensitive commercial data protection, incident tracking and decision evidence.

Outcomes to highlight

Faster demand and supply exception response
Higher discipline in promotion and trade spend decisions
Better key account and field team productivity
Improved visibility across retailer, inventory and execution signals
Lower unmanaged AI risk across pricing, promotion and planning data

Build the solution for your industry.

Book a session and we'll map the highest-value agentic workflows for your sector — and the controls to run them in production.